Operations teams
Chief Operating Officer
How to reach us:
Email: [email protected]
The Chief Operating Officer is responsible for strategic planning and oversight of key support services within the University of Michigan School of Nursing (UMSN). These areas include Admissions and Records, Communications and Marketing, Technology Services, Finance, Human Resources, Project Management and Digital Education Services, Faculty Support and Facilities Management. Working with the UMSN leadership team, the Chief Operating Officer plans and implements support for the academic, research, practice and service missions of the School.
Office of Admissions and Records
Bernadette Lis, Director of Admissions and Records
How to reach us:
BSN program: [email protected]
Graduate programs: [email protected]
Academic requests, including classroom requests: [email protected]
The Office of Admissions and Records provides a comprehensive set of services to support prospective and incoming students, as well as faculty and staff. The admissions team engages prospective students during the recruitment process and provides assistance to applicants throughout the admissions process. Every year, this team recruits and yields a class of academically talented, diverse, and dynamic students to UMSN’s undergraduate and graduate programs. The records team ensures the accuracy and integrity of the academic records for UMSN. Working collaboratively across the school, this team provides a multitude of services, including course and classroom scheduling, enrollment management and fulfilling data requests for a myriad of purposes.
Office of Communications
Christine McKean, Communications Director
How to reach us:
Email: [email protected]
The U-M School of Nursing’s office of communications and marketing works to advance the mission of the school by sharing and promoting its core values through strategic marketing channels. Together with its students, faculty, alumni and staff, the marketing and communications team creates content for distribution across multiple mediums, including digital, print and physical spaces.
Faculty Support and Facilities Office
Sr. Director: Rhonda McCammon
Facilities: [email protected]
Faculty Support: [email protected]
Proctoring: [email protected]
Facilities staff are responsible for ensuring that the condition of the school’s physical environment meets the needs of students, faculty and staff. The faculty support team provides administrative assistance to faculty members in their academic endeavors and includes exam proctoring services for students with approved testing accommodations.
Financial Transactions and Procurement
Finance: [email protected]
The Office of Financial Transactions and Procurement provides support in key functional areas including financial transactions, procurement, expense reporting and post-award management for sponsored research projects. Working with unit leadership, the finance team is responsible for monitoring financial transactions throughout the fiscal cycle and facilitating procurement negotiations and contracts. The team manages expense reimbursements and provides training for the expense reporting system. The post-award staff provide faculty and students with timely and quality support for the management of internally and externally funded sponsored research, research training grants, and educational grants and contracts.
Budget Planning and Financial Analysis
Reconciliation: [email protected]
Financial Aid: [email protected]
The Office of Budget Planning and Financial Analysis provides support for business analysis, departmental and school-level budget administration, and student financial aid, and business analysis. Working with unit leadership, this team is responsible for performing financial analysis used for operational and strategic planning implementation, developing the annual School of Nursing and departmental budgets and managing faculty-held accounts. Additionally, the team coordinates student financial support and scholarship distributions for the School of Nursing.
Human Resource Management Office
Director: Jeffery Schulte
Human Resources: [email protected]
The Office of Human Resources provides overall policy direction on human resource management issues for the School of Nursing. The office provides human resources services such as recruitment and hiring, onboarding and orientation, performance evaluation cycle and annual appraisals, employee and labor relations, and compensation and compliance. The office is responsible for supporting the school and university guidelines and procedures. The human resources team is available to all of U-M School of Nursing employees to answer any questions.
Project Management Office
Carleen Wilton (Champagne), Director of Project Management
How to reach us:
Email: [email protected]
The Project Management Office (PMO) provides project management and business analysis services for school-wide projects and key initiatives.
Some of these projects and initiatives include the development of data dashboards, systems and tools for tracking data and managing processes, and providing financial analysis to support the leadership’s operational and strategic decision making.
This office’s scope further includes special projects that fulfill routine provost and other internal and external requirements, such as the annual budget, U.S. News and World Report rankings, and preparation for accreditation. The PMO will work with subject matter experts within UMSN to develop project scope, define needs, and manage project tasks through completion of deliverables, and will interact with information technology, as necessary, to complete a variety of software development projects.
Technology Office
Director: Kinnothan Nelson
Technology Support: [email protected]
U-M School of Nursing IT provides a wide range of services for the school’s community of students, faculty, staff and guests, and serves as the first point of contact for issues related to technology use within the school. The services they offer include hardware and software consulting, procurement, deployment and troubleshooting. The team also manages the school’s networks and its classrooms and collaboration space technology. Additionally, the office serves as technology liaisons and partners for the School of Nursing community when working with other IT providers such as ITS and H.I.T.S at Michigan Medicine.
