UMSN Graduate Creates Comfort for Patients and Families

In a world where kindness and compassion shine brightest, one University of Michigan School of Nursing (UMSN) graduate is making a difference with her thoughtful approach to patient care. From the moment Emma Barr, BSN, RN, stepped into the emergency department at Munson Medical Center in Traverse City as a newly graduated nurse, she wanted to treat patients with more than just a clinical approach. She introduced the “Comfort Cupboard” – a source of relief for patients and their families during challenging times.

The Comfort Cupboard is more than just a repository of goods. It's proof of Emma’s empathy in action. Stocked with complimentary essentials such as cozy blankets, socks, lotions, and an array of snacks and drinks, it serves as a sanctuary for those navigating the often-daunting hospital experience. But beyond the tangible offerings, it's the spirit behind the cupboard that truly sets it apart.

Recognizing a Need
Drawing from her own experiences as a UMSN  student, Emma recognized the profound comfort that small gestures can bring to patients and their families during times of vulnerability. "One night while I was taking care of a patient, I noticed there were minimal resources available to provide comfort for the patient and their family, especially on the night shift when the cafeteria was closed," she explained.

That’s when she took matters into her own hands.

Upon approval of her supervisor, Tori Sykes, MBA, MSN, RN, CEN, Emma teamed up with her hospital’s chaplain services team, social workers, and friends and family to gather resources to stuff into cabinets in the family waiting room – all with one goal — to make the hospital stay feel more like home.

“There are blankets that can provide a home-like touch to patients who are at the end-of-life, and other care items to create a more human experience,” said Tori. “There are even activities to help distract children and support them while their family goes through unthinkable difficulties.”

Patients can request items at any time during their stay with no restrictions. Since the cupboard’s inception, Emma restocks it with fresh supplies every other month.

A Welcome Response from Patients and Their Families
Patients and their families have expressed immense gratitude for the Comfort Cupboard, as have staff members who have lauded Emma's initiative, recognizing its role in fostering a culture of compassion and empathy within the hospital.

“Emma is a true star in the emergency department. Her efforts to create and sustain this cupboard are nothing short of remarkable,” said Tori.

“She is kind and compassionate and goes above and beyond to create meaningful impacts on her patients. This project is just one of the amazing things she has done for this community.”

As Emma continues her journey as a nursing professional, she remains committed to expanding the cupboard’s reach, ensuring that every patient who walks through the hospital doors feels a warm embrace. “I’ve come to realize in my time in the emergency department that implementing these small interventions of comfort allows us to form a special bond with patients and their families,” she said.

"It’s just my way of saying, ‘You're not alone.’”