Milisa Manojlovich, PhD, RN, CCRN

Milisa Manojlovich

Professor
Department of Systems, Populations and Leadership
Room 4306 400NIB

University of Michigan School of Nursing
400 North Ingalls Building
Ann Arbor, MI 48109-5482

Telephone: (734) 936-3055
Fax: (734) 647-2416

Scholarly Expertise / Activity

Interests:

  • Communication
  • Patient safety
  • Healthcare environment on nursing practice and patient safety
  • Measurement of communication

Dr. Manojlovich is the only nurse scientist in the country to lead a highly productive team seeking to advance patient safety by improving communication between physicians and nurses. This topic is of critical importance because poor interdisciplinary communication is one of the most common contributors to tens of thousands of adverse events for patients every year, including death. She confronts the problem of poor communication on two fronts – conceptual and methodological - to provide the greatest impact on patient safety. Conceptual and methodological innovations are needed because neither approach alone has been sufficient to solve the problem of poor communication, which has perplexed researchers for over 50 years.

In healthcare, communication is commonly defined as information exchange, borrowing heavily from aviation which focuses on sender-receiver characterizations. But Dr. Manojlovich promotes a broader view of communication, one focused on developing shared understanding between communicators. To make the greatest impact, Dr. Manojlovich is conducting research on this topic from multiple perspectives. 

Current Research Grants and Programs:

  • The Effects of Health Information Technology on Healthcare Provider Communication. Agency for Healthcare Research and Quality (1 R01 HS022305-01A1). Sept. 2014-Sept. 2018. Role: PI
  • Videotaping Communication between Physicians and Nurses: A methods study. Agency for Healthcare Research and Quality (1R03HS024760-01). Sept 2016 - February 2018 Role: PI
  • Communication Processes, Technology, and Patient Safety in Ambulatory Oncology Settings. Agency for Healthcare Research and Quality (1R01HS024914-01). Sept 2017 - Aug 2020 Role: Co-I
  • Enhancing Patient Safety through Cognition & Communication: The "M-Safety Lab". Agency for Healthcare Research and Quality (1P30 HS024385-01. Sept. 2015-Dec. 2019. Role: Co-I
  • Comprehensive Unit-based Safety Program (CUSP) to reduce Central Line-associated Blood Stream Infections (CLABSI) and Catheter-associated Urinary Tract Infections (CAUTI) in Intensive Care Units (ICU) with persistently elevated infection rates. Health Research and Educational Trust (HRET) from the Agency for Healthcare Research and Quality. Aug 2017 - July 2019. Role: Co-I
  • Engaging Partners in Infection Prevention and Control. Health Research and Educational Trust (HRET) from the Centers for Disease Control. Sept. 2015-Aug. 2018. Role: Co-I

Teaching

Dr. Manojlovich’s teaching philosophy is a blend of constructivism and humanism. She uses the principles of adult education to provide structure within which learning can occur. She invites her students to engage in learning along with her and facilitates the exploratory process by creating an environment where students feel safe to express their thoughts and ideas. Dr. Manojlovich uses creative teaching strategies to enhance classroom experiences and includes components of cooperative learning in every class session. She teaches at both undergraduate and graduate levels, in clinical and didactic courses. As a faculty member she believes that, to facilitate the School’s teaching mission, her primary responsibility is to support and advocate for students.

Affiliations / Service

  • Member, American Association of Critical Care Nurses (AACN), 1989-present
  • Member, Sigma Theta Tau International; Rho Chapter, 1989-present
  • Member, Council on Graduate Education for Administration in Nursing, 2003-present
  • Member, International Network for Doctoral Education in Nursing, 2003-present
  • Member, AcademyHealth, 2006-present
  • Senior Member, Nursing Best Practice Research Unit, University of Ottawa, 2012-present
  • Member, Society of Critical Care Medicine, 2015-present
  • Member, American Nurses Association, 2016-present

Notable Awards / Honors

  • Elizabeth Grossman Award, Indiana University, 1985
  • Midwest Nursing Research Society (MNRS) Dissertation Grant, 2003
  • New Investigator Award, Interdisciplinary Research Group on Nursing Issues, AcademyHealth, 2008
  • Rackham Graduate School, University of Michigan, Spring/Summer Research Grants Program, 2012
  • Award for Excellence in Nursing Research: Sigma Theta Tau International – Rho Chapter, 2015

Education

  • PhD, University of Michigan, Ann Arbor, MI
  • MS, Rush University, Chicago, IL
  • ADN, Indiana University, Gary, IN
  • BEd, University of Windsor, Windsor Ontario, Canada
  • BA, Queen’s University, Kingston Ontario, Canada

Publication Highlights

  • Costa, D.K., White, M.R., Ginier, E., Manojlovich, M., Govidan, S., Iwashyna, T.J., Sales, A. (in press). Identifying barriers to delivering the ABCDE bundle to minimize adverse outcomes for mechanically ventilated patients: A systematic review. Chest.

  • O’Leary, K.J., Johnson, J.K., Manojlovich, M., Astik, G.J., Williams, M.V. (in press). Use of unit-based interventions to improve the quality of care for hospitalized medical patients: A national survey. Joint Commission Journal on Quality and Patient Safety.

  • Manojlovich, M., Ratz, D., Miller, M., Krein, S. (2017). Use of daily interruption of sedation and early mobility in U.S. hospitals. Journal of Nursing Care Quality, 32(1), 71-76.

  • Al-Hamdan, Z., Manojlovich, M., & Banerjee, T. (2017). Jordanian Nursing Work Environments, Intent to Stay, and Job Satisfaction. Journal of Nursing Scholarship, 49(1), 103-110. doi: 10.1111/jnu.12265

  • Holmgren, A.J., Pfeifer, E., Manojlovich, M., Adler-Milstein, J. (2016). A novel national survey examining the relationship of hospital characteristics and Health IT adoption to nurse-physician communication. Applied Clinical Informatics, 7(4), 1182-1201.

  • Manojlovich, M., Lee, S., & Lauseng, D. (2016). A systematic review of the unintended consequences of clinical interventions to reduce adverse outcomes. Journal of Patient Safety, 12 (4), 173-179. PMID: 24522217

  • Costa, D.K., Yang, J.J., & Manojlovich, M. (2016). The critical care nurse work environment, physician staffing, and risk for ventilator-associated pneumonia. American Journal of Infection Control, 44, 1181-1183.

  • Manojlovich, M., Adler-Milstein, J., Harrod, M., Sales, A., Hofer, T.P., Saint, S., Krein, S.L. (2015). The Effect of Health Information Technology on Health Care Provider Communication: A Mixed-Method Protocol. Journal of Medical Internet Research: Research Protocols, 4(2):e72. URL: http://www.researchprotocols.org/2015/2/e72/ doi:10.2196/resprot.4463.

  • Manojlovich, M., Squires, J., Davies, B., Graham, I. (2015). Hiding in plain sight: Communication theory in implementation science. Implementation Science, 10:58. DOI: 10.1186/s13012-015-0244-y.