Respondus for Faculty

Requesting Access to Respondus Lockdown Browser and Respondus Monitor

Respodus Lockdown Browser

A custom browser that locks down the testing environment within Canvas. Respondus LockDown Browser prevents students from opening other applications during a Canvas exam, but it is best suited for use with assessments given on-site in conjunction with human proctors.

Respondus Monitor

An add-on to Respondus LockDown Browser that requires students to use a webcam to monitor their testing environment. Respondus Monitor builds upon the power of LockDown Browser, using a student’s webcam and industry-leading video analytics to prevent cheating during non-proctored exams. A student’s environment is recorded for the duration of the exam and an artificial intelligence engine performs several layers of analysis to identify and flag suspicious activity which can be reviewed and assessed by faculty. LockDown Monitor is recommended for the proctoring of remote courses that do not have the aid of live human proctors.

Requesting Access for Respondus Lockdown Browser and Respondus Monitor

To request access to Respondus Lockdown Browser and Monitor please complete and submit the following form with the subject line of "Respondus Lockdown Browser Only" or "Respondus Monitor" to indicate which application you would like enabled for your course.

Request Respondus Lockdown Browser and Monitor and Lockdown Monitor For Your Course (For Faculty Only)

Please Note: You may also submit a request via email at nursing-help@umich.edu with the subject line of "Respondus Lockdown Browser Only" or "Respondus Monitor" to indicate which application you would like enabled for your course.

 

Request Respondus Lockdown Browser and Monitor For Your Course (For Faculty Only) 

 

Once your request is received, if this is your first time using Respondus Lockdown Browser and Monitor, a consultation appointment will be scheduled, after which you will be given access for your course. Instructors who have previously used Respondus Lockdown Browser and Respondus Monitor do not need a consultation and their courses will be activated within 3 business days of request receipt.

What are instructors’ responsibilities when using Lockdown Browser?

Instructors are responsible for the following:

  • Publishing the Respondus Lockdown Browser and Respondus Monitor system requirements to students in their syllabus
  • Implementing and coordinating contingency plans in case of system failures (this includes requesting, distributing, and returning loaner laptops). Please submit your request for onsite proctoring assistance to UMSN-FacultyAdminSupport@umich.edu.
  • Configuring Respondus Lockdown Browser and Respondus Monitor exam settings
  • Creating and verifying all students have successfully completed a Respondus Lockdown Browser and Respondus Monitor practice quiz at least 1 week prior to course exams.

How can instructors get help with Respondus Lockdown Browser and Respondus Monitor?

Requesting help during exam

Instructors and students may experience technology issues during an exam that prevent students from accessing or completing their exams successfully. If this occurs, instructors are responsible for immediately executing their contingency plan so that students can complete the quiz or exam.

Faculty should direct students to use the help button from within their course site for technical support issues experienced during their exam. If major issues are experienced that affect a whole class, instructors should implement their contingency plan and direct students to contact Nursing-IT after their exam to schedule an appointment to troubleshoot their issues. Once a Lockdown Browser issue is confirmed through troubleshooting, Nursing-IT will open a case with the software vendor for resolution. If it is determined that the issue is due to student hardware or software, IT will refer students to authorized service centers for their device.

Requesting assistance from Faculty Support Services

The School of Nursing Instructors Support Services group is available to assist instructors in reserving, distributing, and returning loaner laptops as part of an instructor’s contingency plan for on campus proctored exams. If you would like to utilize their services for your quizzes or exams conducted with Respondus Lockdown Browser or Respondus Monitor, please submit your request for assistance to UMSN-FacultyAdminSupport@umich.edu. Include the date, time, and location of your exam and the number of laptops you would like to reserve in your message.

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